We love our customers... and they seem to love us right back! Check out what they have to say and who knows, maybe you'll be the next customer testimonial we can share here on our website!
Loving the Mobile App
"Thank you for your long awaited App feature for my phone! I also want to thank you for your bank's excellent service. I have used different banks and lenders over the past 30 yrs and found yours far superior in service and customer relations. I use your Highland bank for most of my banking and have never left without a smile from your friendly professional people. I will and do recommend your institution to other people as much as I can. Please give them the recognition they deserve for such good customer service."
Great to Deal With... And Everyone Knows Your Name
"Huron Valley State Bank is great to deal with, oh please let me expand that comment. They are very professional in all their dealings, always going the extra distance to make sure you are satisfied and happy with your visit or transaction. Patience is another word that comes to mind. Walk in the door and you know you have arrived at a place that is special and not only because “Everybody Knows Your Name” or the coffee and cookies. Look up a great place to do business in the dictionary and you will see pictures of all the staff at both locations."
Yeah, There Are Cookies!
"I first got to know Huron Valley State Bank through my tenure as treasurer for a local club. Everyone I encountered has always been very friendly and willing to assist with any task, no matter how big or small. It was from this experience that I decided to open a checking account for my single person tax practice and the same great service continues today. Besides the friendly atmosphere and tellers that actually know you by name, there are the cookies. Seriously, where else can someone conduct their banking and receive a delicious cookie? Huron Valley State Bank has earned my business for years to come."
Warm, Personable, and a Smile
"At both branches, your tellers, managers, and officers consistently welcome me with a warm, personal greeting, and a smile, and I feel glad I came! You have a great mix of professionalism and personal warmth!"
Nice to be Remembered
"I enjoy your bank very much. Every time I use the ATM or bank in the lobby, I always feel welcome, and it's nice to be remembered as a customer."
Always Very Helpful
"Just a quick note to let you know that the tellers at Huron Valley in Milford are very nice. When I go in they are always very helpful for all my banking needs."
~ Mary Jo
Solid Financial Rating Instills Confidence
"HVSB makes banking a great experience. The employees greet you by name and make you fresh cookies. Its truly the hometown treatment. On becoming aware of the bank's solid star bank rating, we opened an account and would never change it up for many reasons. Wife especially loves the easy on-line banking and I am in training"
A Refreshing Banking Experience
"I opened my account close to a year ago. In that time, I have found the bank on a whole to be very "refreshing". All of the employees go an extra step to give excellent service. I've had inquiries a few times, love the fact that a real person answers the call. Although my inquiries have been on different topics, the employee answering the phone has been able to address the inquiry without me having to hold, be transferred, or made to feel that I taking up their time. I have recently moved to American House. The convenience of a representative here a couple of times a month so the residents can transact their banking is a real help."
~ An American House Resident
Best Banking Decision in 50 Years
"We switched over to HVSB about 8 months ago. It has been the best banking decision I have ever made in the last 50 years of my banking. The staff are all so friendly and caring. I enjoy my banking every time, and I get no surprises with extra fees. That helps when you are on a fixed income. Thank you all at the Highland branch"
Great Service... Even From Texas
"Our son opened an account for us at Huron Valley State Bank this past summer facilitating our building project of a grandparents addition to their existing home. Communication between our bank in Texas was smooth, seamless, and professional. Our requests for photocopies of cancelled/paid out checks were honored in a timely manner and with courtesy allowing my husband and myself to participate in the project particulars from a distance and with full trust of banking services and procedures. The project is complete now and we will continue to utilize your services as we become extended residents of the Milford township. Many thanks for exemplary customer service."
I Feel Like Part of the Family
"It is a pleasure to hear each teller greet all customers by name. Your employees make everyone feel that they are a part of a family rather than just another account. All businesses could learn from the friendliness and efficiency of your staff"
Hard Pressed to Find Service Better Anywhere Else
"From the moment I walked into HVSB, I knew this was going to be a much different experience in banking. All of the staff were so genuinely friendly. They know you by name, and at your next visit, remember you. It has almost been 2 years since we began banking with them and we couldn't be happier. Huron Valley State Bank has proven to us they have all the programs and experience that we need. I would be hard pressed to find any place else that treated their customers as they do."
I've Banked There Since They Started
"Our family has been banking with Huron Valley State Bank practically since it opened. I love banking where they know me and work with me. They helped my son learn to be responsible financially by helping him open a checking account when he was still in school. If there is a problem, I know that I will be able to talk to a responsible person who is really interested in my needs. Although I no longer live in the community, I still choose to do my banking with HVSB. They have made a wonderful contribution in a world where customer service is becoming a thing of the past. Keep up the good work!"